Strategic partnership formed to jointly deliver business solutions that enable enterprises to maximize value from their data assets for competitive advantage and enhanced employee productivity.

Newton, Mass., and Toronto, Canada, July 21, 2017 — Attivio, the world leading cognitive search and insight platform company, and ACIS Consulting, a Toronto-based search technology innovator and systems integrator, today announced a new partnership. ACIS Consulting will resell the Attivio Platform and provide SI services in the Canadian market.

“In today’s world of extreme competition and rapid technology disruption, enterprises are recognizing their massive volumes of data assets as a potential source of strategic advantage. What is needed is if a technology platform to easily aggregate content stored in multiple data silos and deliver a complete picture & insight that informs timely decisions,” said Efrem Habteselassie, CEO at ACIS Consulting. “After thorough research of available vendors, we chose Attivio because of its industry-leading cognitive search platform and proven track record of customer successes. We are delighted to be partnering with this first-class team of experts.”
Attivio has deep expertise in the Financial Services market, and is trusted by 7 of the top 10 largest global investment banks. Attivio’s solutions power mission-critical applications, including holistic risk and compliance, customer 360, equity research and investment analytics, and intranet search and knowledge management. By combining self-learning technologies, such as natural language processing, machine learning, and information indexing, the Attivio Platform is helping the world’s top financial institutions leverage customer insight, surface upsell opportunities, and improve compliance productivity.
ACIS Consulting has over 15 years of experience innovating with search and delivering customized search-based applications for large enterprises, including Canada Post, the Ontario Government, and the New York Times. ACIS has also developed cloud-based managed search services and other applications that leverage big data, cognitive search, machine learning, and AI capabilities, delivering specialized solutions that offer exceptional value to end users.
“We’re seeing a huge uptick in interest for our cognitive capabilities as companies continue to seek competitive advantage from enterprise data and content by migrating to modern search platforms,” said Stephen Baker, CEO of Attivio. “With ACIS joining our partner ecosystem, we look forward to extending our reach in the Canadian marketplace. The ACIS team has a valuable combination of experience and industry insight that will benefit our customers.”

About Attivio
Attivio is the leading cognitive search & insight platform company. Our mission is to help our Fortune 500 clients fuel their every decision and action with cognitive insight. Our solutions power innovation, drive operational efficiencies, and transform business outcomes at scale and feature industry-leading capabilities including natural language processing, machine learning, analytics, and knowledge graphing.. Visit attivio.com.

About ACIS Consulting
ACIS Consulting Inc. is an Enterprise Search Systems Integration and Knowledge Discovery Technology Management company with its head office in Toronto, Canada. ACIS is a re-seller and systems integrator that specializes in Enterprise Search and AI technology products.
ACIS has helped to deliver advanced search solutions to major customers such as Canada Post, New York Times, McGraw-Hill Publications, Ontario Government, Canwest Global Communications, etc.
For more information, please visit ACISConsulting.com.

Media Contacts

For ACIS Consulting:
Efrem Habteselassie
416 875-4375
efremh@acisconsulting.com

For Attivio:
Chuck Tanowitz
1-617-575-9643
ctanowitz@freshground.co

We’ve discussed in previous blog posts the competitive advantage gained when a company implements an effective search service.  Leveraging enterprise search technology not only boosts customer satisfaction by providing relevant, up-to-date results, it also saves your company time and money.

ACIS Consulting has been providing customers search technology services for over a decade, and we’ve perfected best practice procedures over the years. We’ve taken a new approach to enterprise search that allows us to offer services at much lower costs than those required for hiring specialized search technology professionals to monitor one installation on a full-time basis. Instead, our technology infrastructure and specialists are shared among multiple customers, meaning users only pay for the services they consume.

ACIS Consulting provides professional E-SEO deployment and management services for enterprises with enterprise search deployed via on-premise data centers as well as hosted private clouds. And now, customers have the ability to move their search service to a fully managed cloud environment at CloudSearchPortal.com.

The integration of cloud and enterprise search technologies offers a cost-effective and reliable solution that increases productivity, reduces hardware expenses and improves customer engagement.

Check out our infographic below to learn more.

(Toronto , Canada) ACIS Consulting Inc. (ACIS), one of the most experienced Enterprise Search technology developers and systems integrators, has announced the extension of its search technology competency center services to include support for the newly released Attivio Cognitive Search Platform.

Attivio is the most advanced enterprise search technology offering that integrates powerful content processing, machine learning and cognitive search functions.

Customers can take advantage of these new capabilities to significantly improve productivity and user satisfaction with the search experience.

The ACIS search competency center, which has been in operation for over five years, is staffed by highly specialized search technology professionals who have thousands of hours of real life project implementation experience. It offers search best practices based consulting services to customers who implement and manage mission critical enterprise content processing applications. The service extension now includes support for customers who are planning to leverage the advanced capabilities of Attivio to improve productivity and maximize returns on their search technology investments.

Search Center services include search service requirements analysis, management consulting, migration planning, systems design, implementation support, custom extensions development, integration with customer systems, knowledge transfer, training and post production technical support.For customers who would prefer to have their search service fully managed, monitored and optimized by search technology professionals, ACIS also provides cloud based search portal services.

“Given the large array of built-in functions and the much improved machine learning capabilities of Attivio Cognitive search, many customers are going to be able to quickly stand-up basic and even moderately complex search services on their own.” said Efrem Habteselassie, CEO of ACIS Consulting. “Our Search Competency Center services are intended for those customers who need to deploy more complex search portals that must be highly optimized to address core business productivity requirements. In this case we work with our customer teams to design, build, deploy and conduct knowledge transfer to enable customer teams to take over system management and upgrading to future releases.”

In a typical company, it is estimated that 10% of knowledge workers’ time is wasted searching for information. For a company with thousands of employees, this is a pretty significant amount of wasted dollars annually. Justifying a business case for improving search should be fairly straightforward.

(Toronto , Canada) ACIS Consulting Inc. (ACIS), one of the most experienced Enterprise Search technology developers and systems integrator companies, has announced the release of Version 7 of its hosted Enterprise Search as a Service (ESaaS) that now includes AI and machine learning capabilities to address unique business optimization requirements.

ESaaS is a complete “solution + services” package that includes a hosted IT infrastructure, a highly advanced, multi-tenanted enterprise search platform and access to professional search technology consulting services.

The ACIS ESaaS hosted search service was initially released in 2011, with the objective of meeting the needs of customers who wish to reduce the total cost of operation of their enterprise search service by sharing the search technical infrastructure and platform.

Companies that manage and deliver large volumes of web content to thousands of clients know that search is a strategic application that serves as a primary tool for quickly connecting clients to the information they are looking for. However, with content volumes continuing to grow at exponential rates, maintaining an optimally configured search service can become very complex and frustrating. Search technology experts are essential for continuous monitoring, tuning and adapting to changing business needs.

“Cognitive search and AI machine learning is starting to gain traction in the marketplace” said Efrem Habteselassie, principal at ACIS Consulting. “We have upgraded our product to run on this new platform because we wanted both to use the new innovations in this release and also to position ourselves and our customers to be among the first to take advantage of the new capabilities we expect to deliver competitive advantage to our customers.”

If you are interested in learning more about ESaaS, please download our complementary Whitepaper entitled “Enterprise Search as a Cloud Service, Opportunities for Cutting Costs While Improving Search Quality.”

About ACIS Consulting:

ACIS Consulting Inc. is an Enterprise Search Systems Integration and Knowledge Discovery Technology Management company with its head office in Toronto, Canada. ACIS is a re-seller and systems integrator that specializes in Enterprise Search and AI technology products.
ACIS has helped to deliver advanced search solutions to major customers such as New York Times, McGraw-Hill Publications, Ontario Government, Canwest Global Communications etc.

For more information, please visit www.acisconsulting.com or call (416) 269-9899.

TORONTO—November 3, 2011— ACIS Consulting Inc., one of the most experienced Microsoft FAST Enterprise Search technology developers and systems integrators, along with Tenzing Managed IT Services, a leading provider of hosting solutions for Software-as-a-Service (SaaS) and Ecommerce clients,have announced a partnership to deliver cloud-based Enterprise Search as a Service (ESaaS). ESaaS is a complete, end-to-end search solution and services package that includes a cloud-based IT infrastructure, a highly advanced enterprise search platform, with professional consulting and management services to tie them together.

Enterprises that manage and deliver large volumes of web content to thousands of clients understand that search is a critical application. It serves as a primary tool for quickly connecting customers with the information they are looking for. As content volumes continue to grow at exponential rates, maintaining an optimally configured search service becomes very complex and expensive; a task that requires search engine experts to continually monitor, tune and adapt to the changing environment. ESaaS provides companies with access to highly specialized enterprise search experts as a shared resource.

“This ESaaS service offering is intended to meet the needs of customers who are looking to reduce the total cost of their enterprise search service while, at the same time, improving customer satisfaction and retention rates by providing an improved search experience,” says Brian Shepard, Tenzing’s Founder and CEO.

“Many enterprise search owners are starting to ‘think outside the box’ by looking to cloud computing as a possible cost-cutting and process streamlining opportunity. We are definitely seeing a growing interest in this area,” adds Efrem Habteselassie, Principal at ACIS Consulting. “Although we agree that leveraging cloud computing technologies can result in cost savings in many cases, we believe that more significant ROI benefits can be gained by properly leveraging the enterprise search technology to efficiently connect people with the information they need. This is why we are launching this ESaaS service offering in tandem with Tenzing. By combining the benefits associated with cloud computing with our world-class experts, together we can offer the first complete Enterprise Search as a Service package.”

Large organizations with multiple website properties and trade associations that need to provide a single point of access for searching the entire online content of their membership are particularly well suited to take advantage of ESaaS.

More information about ESaaS is available at www.acisconsulting.com, where visitors can download a complementary whitepaper entitled, “Enterprise Search as a Cloud Service, Opportunities for Cutting Costs While Improving Search Quality.”
About ACIS Consulting:
ACIS Consulting Inc. is an Enterprise Search Systems Integration and Knowledge Discovery Technology Management company that was established in 1992 with its head office in Toronto, Canada. ACIS is a reseller and systems integrator that specializes in the FAST Enterprise Search family of products from Microsoft. ACIS has been developing FAST Enterprise Search Platform solutions since 2003, helping to deliver advanced search solutions to major customers such as New York Times, McGraw-Hill Publications, Ontario Government, Canwest Global Communications, etc. For more information, please visit www.acisconsulting.com.

About Tenzing Managed IT Services
Founded in 1998, Tenzing is a managed hosting company trusted by leading Software-as-a-Service (SaaS) and Ecommerce partners to deliver business-critical applications to some of the world’s largest companies and most recognizable brands. Tenzing’s mission-critical hosting infrastructure, mature ITIL) best-practices, and comprehensive application-level Service Level Agreements (SLAs), enable the reliable, secure, and scalable delivery of complex SaaS and Ecommerce applications. Tenzing is ISO 27001 and SAS 70 Type II certified with data centres in Toronto, Kelowna and Vancouver. To learn more, please visit www.tenzing.com.

For further information, please contact:
Lizanne McReelis, Echo Communications (for Tenzing),647-438-5414, lizanne@echo-communications.com

Efrem Habteselassie, ACIS Consulting, (416) 269-9994, efremh@acisconsulting.com

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(Toronto , Canada) ACIS Consulting Inc. (ACIS) one of the most experienced Cognitive Search Platform technology developers and systems integrators; has announced the launch of Cognitive Search & AI Competency Center. The competency center is intended to empower the Data Intelligence Driven enterprise to unleash the power of its data assets to gain competitive advantage. Other partners who may need rapid deployment assistance while they are developing their in-house search technology expertise can also take advantage of the Cognitive Search & AI Competency Center professional services.

ACIS has several years of experience helping to deliver advanced search solutions to major customers such as New York Times, McGraw-Hill Publications, Ontario Government, Canwest Global Communications etc. This vast experience in building large scale data processing and search driven solutions has enabled ACIS to develop expertise in search based solution designs and also to accumulate an extensive library of search related function modules that can be quickly configured to deliver a customized solution that is tailored to match each customer’s unique business requirements.

In addition to the ability to quickly stand up search services that leverage cognitive search and AI machine learning; customers can take advantage of the ACIS libraries to quickly and cost effectively deploy other search related functional extensions such as:

• Automated content classification, categorization and entity extraction for dynamic filtering within search results
• Configuration and deployment of search portal that processes hundreds of millions of documents from multiple data sources and optimized to deliver sub-second response time performance
• Location aware searching that integrates with interactive maps (Bing Maps, Google Maps)
• Multiple departments sharing a common search index while each retaining its branding look and feel and offering search interaction that suits its user profile
• Social network aware search interaction that adjusts search results based on interest profile or “popularity” weighting.
• Mobile search interface

 
If you have been wondering about how to take advantage of cognitive search and machine learning technology to help improve customer satisfaction with your search service or improve internal employee productivity by enabling quick access to the right information, we would be happy to help.

ACIS Consulting has developed “Intranet Search IN A Box” licensed product application to enable quick configuration and deployment of customized search user interfaces by multiple departments sharing one common search index.

Using this ACIS Search Profile Manager (ACIS-SPM); Clients are able to quickly configure and deploy a search service offering on their website that is tailored to their customers’ needs while at the same time leveraging the advanced capabilities of a world leader search technology.

This mid-layer search based application enables each Client department to decide on the branding, look and feel, and what search functions they would like to present to their users while at the same time sharing one common search index.

ACIS SPM Solution Architecture

The solution architecture that is required to implement the above shown capability consists of four layers:
1. The data sources layer representing all of the websites,databases, fileshares etc. from which FAST will be retrieving the content to be indexed
2. The search index layer that represents a single unified search index into which all of the retrieved content has been normalized and mapped.
3. The ACIS-SPM mid-layer that is used as interface layer between the search user interface and FAST search engine, also manages multi-user configuration.
4. Search User Interface presentation layer that is tailored and configured by each client.

ACIS Search Profile Manager

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